Last updated: January 2024
Mountain Prism respects the privacy rights of individuals in the European Union under the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights as an EU resident.
Mountain Prism acts as the data controller for personal information collected through our website and services. Our contact details are:
Mountain Prism
47 Riverside Drive
Meadowbrook QLD 4131
Australia
Email: [email protected]
We process personal data under the following legal bases:
As an EU resident, you have the following rights under GDPR:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
You have the right to request that we limit the processing of your personal data under certain circumstances.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
As an Australian business, we may transfer your data outside the European Economic Area. When we do, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Typical retention periods include:
For GDPR-related enquiries, please contact our designated data protection contact at [email protected].
If you are unsatisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within 30 days. In complex cases, we may extend this period by an additional 60 days, and we will inform you of any such extension.